How much is my used furniture worth?
It depends on brand, age and condition. A two-year-old sofa in good shape is worth considerably more than a ten-year-old one with tears. Send photographs on WhatsApp and we will give you an estimate, free, usually within the hour. We confirm it when we see the pieces.
Can the price change when you arrive?
It can, and we would rather say so than pretend otherwise. A quote from photographs is an estimate, because a photograph does not show a cracked frame, a water mark under a cushion or a burner that will not light. When our crew arrives they check the pieces and confirm the figure with you before anything is loaded. If it matches what you showed us, the estimate is what you are paid. If it does not, we tell you exactly what changed the number and you are free to turn the offer down and owe us nothing. What never changes it is labour, transport or dismantling. Those are ours. The way to get a confirmed price that matches the estimate is to photograph the worst bit as well as the best one.
Do you charge for pickup or dismantling?
No. Collection, dismantling, labour and transport are free when we buy from you. The price we agree is the cash you receive.
Will you buy just one item?
Yes. A single wardrobe, one cooking range, one sofa. We buy single pieces as happily as full villas, and there is no minimum.
How fast can you collect?
In most parts of Dubai, the same day. Message in the morning and we can usually be with you that afternoon or evening. We are open until 11 PM, seven days a week.
How and when do you pay?
Cash, in full, at the moment of collection, once you have accepted the confirmed figure and before anything leaves the flat. Bank transfer can be arranged for larger office and commercial clearances.
Do you clear a whole villa or office in one visit?
That is most of what we do. One visit, our own crew and transport, everything out: furniture, appliances, electronics and the bits nobody wants. Handover-ready, so you can give the keys back.
What do you not buy?
Anything broken beyond repair, mattresses that are stained or damp, built-in kitchens and fitted wardrobes that cannot come out in one piece, and appliances that do not switch on at all. If you are unsure, send a photograph. It costs nothing to ask.
Do you buy from outside Dubai?
Yes. Sharjah, Ajman, Abu Dhabi and the northern emirates, usually the next day rather than the same day. For a full villa or office lot we will come anywhere in the UAE.
Do you buy furniture in any condition?
Almost. Scratches, faded fabric, a missing screw or a door that needs rehanging are all normal and we price around them. Most of what we buy needs some work before it goes back on the floor. What we cannot use is anything broken past repair, water or fire damaged, or a mattress that is stained or damp. Send a photograph of the worst bit rather than the best one and you will get an accurate figure first time.
How should I photograph my furniture to get the best price?
Four things make a valuation quick and accurate: shoot in daylight with the curtains open, get the whole piece in frame rather than a close-up, take one photo of any damage, and send the brand label or receipt if you still have it. Tell us the room count and your area in the same message and we can usually price the lot without a visit.
Do I need the original receipt or warranty?
No, and most people do not have them. A receipt or a brand label helps at the top end, because it is the difference between "a leather sofa" and "a two-year-old leather sofa from a known brand". Nothing depends on it though. We buy on condition, not paperwork.
Do you buy split AC units, and will you take them off the wall?
Yes to both. We buy split, window, portable and ducted units. Our crew dismantles the indoor unit, outdoor condenser, brackets and pipework, drains it and carries it out. That labour is included, not deducted from your price. Tell us the tonnage and roughly how old the unit is and we can price it from a photograph.
Can you collect on the day I am flying out?
Yes, and we do it constantly. We are open until 11 PM seven days a week, and a late-evening collection before an early flight is normal. Book the slot a day or two ahead if you can, tell us the flight time, and we will work backwards from it. Agree the price on WhatsApp first so the visit is only loading and paying.
Is it cheaper to sell to you or to pay a removal company?
They are opposite directions. A junk-removal or disposal company charges you to take the same items away; we pay you for them and the labour is ours. The only things worth paying to dispose of are the pieces on our "what we do not buy" list, and we will tell you which those are when we look at your photographs.
